How am I billed?
Pay us when you select your package, using credit card or PayPal.
Do we need to meet in person?
Thanks to modern technology, meeting in person isn’t necessary. However, we’d love to hear from you via email or phone.
How do I hire you?
Hiring us is as easy as an email or a phone call.
What’s the best way to contact you?
Feel free to call us during our working hours – 9 a.m. to 6 p.m. PST. Please leave a message if we don’t answer and we’ll return your call ASAP. Otherwise, email us anytime. We respond to emails within 24 hours during the workweek – usually sooner. (If we’re in the office, we answer on weekends!)
Can I order a single blog?
Sorry. We request a minimum of four articles/one month.
What credit cards do you accept?
You can pay with Visa, MasterCard, American Express or with your PayPal account.
Do you accept PayPal?
What if I don’t like the article?
We’ll fix it, or we’ll write another one you like better. If you still don’t like it, just let us know and we’ll refund your money, no questions asked. (But we get to keep the rejected article.)
What is the ideal length for an article or blog post?
Content is always about quality over quantity. In other words, a well-written informative article of 250 words is trumps a bloated 2,000-word article. Having said that, 300 words if the norm, but we think 400 to 600 words is the sweet spot. Longer is only better if you need more words to get your point across.
Do you offer SEO services?
We do a keyword search before we write every article, and we incorporate those keywords and phrases into the text. We know that using keywords, when appropriate, makes it easier for search engines to find you. However, we are writers, not SEO experts. We don’t offer extensive advice on SEO strategy.
Do I own the blog posts I purchase?
Yes, they are completely yours, forever and ever, to use any way you like. Put them on Facebook, Twitter or LinkedIn. Include them in a newsletter. Send them to your Mom! We are ghostwriters, so you can place your name on the top and take full credit for your great work!
Do you post to Facebook or other social media?
Not at this time, but we’re working on it. Let us know if you would be interested in this service.
Will you post the blog to my website?
Sorry, this part is up to you. We don’t offer this service at this time.
Will you write my high school essay, graduate thesis, etc.?
Sorry, but no. We write for treatment centers and behavioral healthcare providers. We don’t write clinical documents, scientific documentation or or academic papers.
What geographical areas do you cover?
As long as you have an email address and a credit card, we can send articles anywhere in the world. However, we have only English speaking writers at this time.
Are your photos legal?
Yes, always. We respect the work of fellow artists. We look for the best, clearest, most colorful photos. If your topic is highly unusual, we may not find an exact match, but we’ll always include a photo. (Blogs with images get at least 90 percent more views than posts without images!)
What is a Fact Sheet?
A fact sheet is a one-page, informational document with brief but useful articles about your topic of choice. They include a photograph and your logo. Fact sheets can be used as blog posts, but they make great handouts. Your customers will love them!
Do you work on weekends?
Sorry, but no.
Questions about Newsletters?
Are newsletters mobile-phone friendly?
How often should I publish a newsletter?
The answer is whatever works for you and your schedule. Some “experts” say that once a month is perfect – that publishing less frequently allows too much time to lapse, while publishing more often may overwhelm your readers and prompt them to unsubscribe. Others think bi-monthly newsletters draw the most readers. Whatever you decide, the key is to be consistent.
How long should my newsletter be?
This is totally up to you and depends on what you wish to convey to your readers. You can feature one prominent article, or you can include three or four shorter articles. The key is to provide helpful, readable content for current or potential clients.
What is the best day and time to publish my newsletter?
Again, there are no set answers. Many people like to publish on weekday mornings when people are likely to be at their desks, checking their emails. Mondays usually aren’t the best because people are in catch-up mode, while Fridays are for winding things up for the weekend. Saturdays are generally no good. Many people (believe it or not), have good luck on Sundays, when people tend to be emailing friends, shopping online or hanging out on Facebook.
My email list is short. How do I build a bigger list?
Publish great content that people will enjoy and find useful; otherwise, people won’t share the newsletter with friends, family or colleagues. Here are a few tips for growing your list:
Put a sign-up sheet on your front desk.
Post a sign-up button on your social media pages.
Place a link on your website or blog. (We can help with this.)
Include information on your business cards.
Get your employees on board. Ask them to sign up and share, share, share.
Include a link as part of your email signature (both business and personal).
Remember, word of mouth still works!